At Empire Services, we specialise in commercial refrigeration and industrial refrigeration solutions across Devon. We know how essential reliable refrigeration systems are for your business, whether you run a hospitality venue, supermarket, gym, or production facility. A fault can risk stock loss, food safety, or customer satisfaction — which is why we provide installation, servicing, maintenance and emergency support you can rely on.
Our expert engineers work with all major refrigeration brands and bring years of hands-on industry experience. Every solution is tailored to your site, budget, and operational requirements. From bespoke cold rooms to fast-response repairs, we keep your equipment efficient, compliant, and ready to perform.
Commercial and Industrial Refrigeration Solutions
Empire Services delivers refrigeration support for businesses across Devon and Cornwall. We work with hospitality, leisure, retail, food service and specialist industries, ensuring systems are designed and maintained to match your usage.
Chiller & Freezer Cold Rooms
Cold rooms are vital for safely storing perishable goods in commercial settings. We design and install custom cold rooms and provide maintenance and repairs for existing units. Whether you run a restaurant, pub, or distribution business, we keep your cold storage dependable, efficient, and fully compliant with regulations.
Cellar Cooling
Cellar cooling is essential in hospitality to keep drinks at the perfect temperature. Our systems maintain stable conditions to protect stock quality, reduce wastage, and ensure customer satisfaction. We install, service, and repair cellar cooling systems for pubs, hotels, and restaurants.
Chiller and Freezer Cabinets
Chiller and freezer cabinets are central to supermarkets, cafés, and other commercial businesses. We supply and maintain durable cabinets that meet daily demands. Our engineers ensure your equipment provides dependable cooling while operating efficiently and keeping costs under control.
Ice Machines
Ice machines are crucial for bars, restaurants, and leisure venues where demand is constant. When equipment fails, service suffers. We offer planned servicing and fast repairs to keep your ice supply steady, ensuring smooth operations and a reliable experience for your customers.
Expert Refrigeration Installation
Correct installation is key to the long-term performance of any system. Our technicians are trained to install a wide range of commercial refrigeration and industrial refrigeration equipment, from walk-in freezers to refrigerated display units. We assess your site, consider ventilation and energy use, and recommend the most suitable solution.
We manage every stage of the process — from pipework and electrical integration to testing and commissioning. All installations are compliant with safety regulations and carried out with minimal disruption, leaving your business ready to operate immediately.
Reliable Servicing and Preventative Maintenance
Regular servicing keeps your refrigeration equipment running efficiently and extends its lifespan. Empire Services offers tailored maintenance plans for both industrial refrigeration systems and commercial refrigeration units, designed to prevent costly breakdowns and keep you compliant with food safety and environmental regulations.
Our service visits include:
- Filter cleaning and component inspections
- Gas pressure checks and leak testing
- Performance monitoring and system optimisation
By identifying issues early, we reduce downtime and keep your business operating at full capacity.
24/7 Emergency Refrigeration Support
Refrigeration failures can happen at any time. That’s why our engineers are available 24/7 to provide emergency call-outs across Devon and Cornwall. From failing compressors to temperature control faults, we respond quickly, diagnose issues on-site, and carry out repairs to protect your stock and revenue.
Our vans are stocked with common parts, enabling many repairs to be completed immediately. When replacement equipment is the best option, we’ll provide honest advice and clear recommendations.
Why Choose Empire Services?
- Experienced Technicians: Our engineers are highly trained in commercial and industrial refrigeration systems.
- Customer-Centric Approach: We design solutions that match your business needs and usage.
- 24/7 Availability: Emergency support ensures you’re never left exposed to stock loss.
- Quality Assurance: We use high-quality parts and follow industry best practice.
- Local Knowledge As a Devon-based company, we support businesses across the South West with fast, reliable service.
For all your commercial refrigeration and industrial refrigeration needs in Devon, trust Empire Services. Contact us today to discuss how we can help with installation, maintenance, and repairs to keep your business running smoothly.
Refrigeration FAQs
Installation FAQs
What commercial refrigeration systems do you install?
We install a wide range of commercial refrigeration systems including walk-in cold rooms, display fridges, undercounter refrigeration, upright storage units and specialist chilled systems. Our engineers support restaurants, cafés, hotels, retail businesses and industrial sites across the South West with refrigeration solutions designed for efficiency, reliability and long-term performance.
Can you install industrial refrigeration systems?
Yes, we provide industrial refrigeration installation for warehouses, food production facilities, distribution centres and large-scale commercial environments. Industrial refrigeration systems are designed for higher storage capacities and more demanding operational conditions, requiring specialist planning and installation.
Can refrigeration systems be installed with minimal disruption?
Yes, we carefully plan all commercial refrigeration installations to minimise disruption to your business operations. Our engineers work efficiently to ensure systems are installed safely and integrated seamlessly into your workspace with minimal downtime.
How do I choose the right refrigeration system for my business?
The best commercial refrigeration system depends on the size of your premises, storage requirements, product types and operational demands. We assess your business needs and recommend refrigeration solutions that balance performance, efficiency and long-term reliability.
Do you install refrigeration systems for restaurants and hospitality businesses?
Yes, we regularly install commercial refrigeration systems for restaurants, pubs, hotels, cafés and catering facilities. Reliable refrigeration is essential for food safety, stock preservation and maintaining smooth kitchen operations.
Servicing & Maintenance FAQs
How often should commercial refrigeration systems be serviced?
Most commercial refrigeration systems should be serviced at least twice per year to maintain performance and reduce the risk of breakdowns. High-demand environments may require more frequent servicing to ensure consistent cooling and energy efficiency.
Why is refrigeration maintenance important?
Routine maintenance helps keep commercial refrigeration systems operating efficiently while reducing wear on critical components. Regular servicing also helps prevent temperature fluctuations, reduce energy consumption and extend equipment lifespan.
Can refrigeration servicing reduce energy costs?
Yes, properly maintained commercial refrigeration systems operate more efficiently and consume less energy. Clean condensers, correct refrigerant levels and properly functioning components all help reduce operating costs.
Do you offer planned maintenance contracts for refrigeration systems?
Yes, we provide planned maintenance support for commercial and industrial refrigeration systems across Devon, Cornwall, Somerset and Bristol. Maintenance contracts help businesses minimise downtime and maintain reliable temperature control throughout the year.
Can you maintain refrigeration systems for multi-site businesses?
Yes, we support multi-site businesses across the South West with ongoing servicing and maintenance for commercial refrigeration systems. Our engineers help businesses maintain consistent performance across multiple locations.
Repairs & Faults FAQs
Why is my commercial fridge not cooling properly?
Poor cooling performance can be caused by refrigerant leaks, blocked condensers, faulty thermostats or failing components. Our engineers provide fast diagnostics and repairs for commercial refrigeration systems to restore reliable temperature control quickly.
What causes ice build-up in commercial refrigeration systems?
Ice build-up is often caused by airflow restrictions, faulty door seals, evaporator issues or incorrect temperature settings. If left unresolved, it can reduce efficiency and affect cooling performance.
Can you repair industrial refrigeration systems quickly?
Yes, we provide responsive repair services for industrial refrigeration systems across the South West. Our engineers carry out on-site diagnostics and work efficiently to restore operation while minimising disruption to your business.
What are the signs a refrigeration system needs repair?
Common signs include inconsistent temperatures, unusual noises, excessive condensation, rising energy bills and products not remaining properly chilled. Early repairs help prevent larger system failures and protect stored stock.
What should I do if my walk-in cold room stops working?
If your cold room fails, it’s important to act quickly to protect stock and maintain food safety standards. Our engineers provide rapid response support for commercial refrigeration faults across Devon, Cornwall, Somerset and Bristol.
Commercial & Industrial Refrigeration FAQs
What is the difference between commercial and industrial refrigeration?
Commercial refrigeration systems are typically used in restaurants, retail spaces and hospitality environments, while industrial refrigeration systems are designed for larger-scale operations such as warehouses, production facilities and food distribution centres.
Can refrigeration systems improve food safety?
Yes, properly maintained commercial refrigeration systems help businesses maintain safe food storage temperatures, reducing the risk of spoilage and supporting compliance with food hygiene regulations.
Is industrial refrigeration suitable for food production environments?
Yes, industrial refrigeration systems are widely used in food manufacturing and processing environments where precise temperature control is essential for product quality and operational efficiency.
Can modern refrigeration systems reduce running costs?
Modern commercial refrigeration systems are designed to improve energy efficiency and reduce operating costs. Advanced controls and efficient components help businesses maintain reliable cooling while lowering energy consumption.
Coverage FAQs
What areas do you cover for commercial refrigeration?
We provide commercial refrigeration services across Devon, Cornwall, Somerset and Bristol, including Exeter, Plymouth, Torquay, Truro, Paignton, Newton Abbot and Taunton.
Do you provide industrial refrigeration in Exeter and Plymouth?
Yes, we support businesses with industrial refrigeration in Exeter and Plymouth, alongside wider coverage across Cornwall, Somerset and Bristol. Our engineers work with commercial and industrial refrigeration systems throughout the South West.
Can you support businesses with multiple refrigeration sites?
Yes, we provide installation, servicing and repair support for businesses operating multiple sites across the South West. Our engineers help maintain reliable commercial refrigeration systems across several locations.
